Our Beijing local travel agency provide a safe, reliable, fast, and comfortable airports transfer (including Beijing Capital Intl Airport, Daxing Intl Airport) and train stations transfer service, with 24/7 customer service. We assist with hotel and airport staff communication, and are experienced in dealing with unforeseen circumstances such as lost luggage tracing, visa problems, etc.
Choose us and make a good start to your China trip!
On ArrivalMeet Your Driver
Upon arrival, you will be greeted by our driver holding a Best China Journey / Trippest's sign with your name and wait at the exit of the luggage claim hall. If you are unable to see our driver (this has never happened before), try the following procedure to get in touch with us:
Go to the information desk opposite the terminal exit (staffs there speak English and are always ready to help), and ask the staff to make a phone call to your driver.
Call our 24/7 emergency line shown in our confirmation letter and ask for help.
Your driver will hold a Trippest's sign at the exit
Warm and polite driver
Airport Information Desk
Beijing Capital International Airport Map
Pick up from airport: We provide up to 2 hours of waiting time at the airport after your flights arrives, counting from the actual landing time. Otherwise, additional waiting time fees may apply (USD5 PER half hour). If you encounter any problems (visa issue or the luggage losing, please do not hesitate to contact us at +86-18807734970 immediately.
Pick up from hotel: We provide up to 20 mins of waiting time at your designated pick-up address. If you don't show up during the waiting time and cannot be contacted, you will miss your car and receive no refund.
On Service
At the hotel, your driver will help you with luggage and check in formalities. But if you book the hotel in hutong or airbnb, our driver might not be able to drop you off at the door. Because the lane of hutong is too narrow to drive, and normally airbnb is in a community where enforces the separation of pedestrians and vehicles.
Your driver will help you with luggage
We suggest you to set off from hotel 3 hours before a domestic flight, or 4 hours before an international flight. For catching a train, set off from hotel 2.5 hours before would be suggested.)
2. Transfer from train station to hotel: normally, there are two exits, about 50-100 meters away from each other. Please tell us your Train No. and Carriage No. so that our driver can meet you at the exit nearest to you.
3. Please tell us the correct information of your flight, train, hotel name and address. Our driver won't take any responsibility for transfering to a different hotel or miss you at airport as a result of your wrong information. There will be extra cost for the second service required.
What if my flight is delayed?
You will not be charged extra. We monitor all flight arrivals and hence dispatch our drivers on the basis of the real-time flight information. So no matter how delayed your flight is you can always ensure that your driver is waiting for you at the terminal point on arrival.
Flights monitor APP
What if my flight's schedule time is early or late?
We will charge extra fee US$10 per way if you arrive/depart with an early morning flight or a late night flight.
Duration: Between 10pm and 7am.
How much weight am I allowed to take to China? And how much would I have to pay for extra weight?
Typical weight allowances for international flights ranges from 20–40kg. For domestic flights weight allowance is 20kg. For extra weight, there is a charge of at the rate of 1.5% of the full net airfare per extra kilo. Please confirm with your airlines. Let us know if you're bringing excess/oversize luggage.
What is your cancellation policy?
If we are not able to implement the contract due to war, flood, typhoon, fire, strikes, storm, earthquake, or any other condition we are not able to foresee and avoid, we will inform customers at the first possible opportunity and offer the best possible solutions, and the final bill shall be settled based on the service we actually provide.
Up to 7 days before departure: 100% refund of all money paid, excluding penalties charged by hotels, railways, airlines, and PayPal, if applicable. All penalties will be itemized.
From 3 to 7 days before departure: 90% refund, excluding penalties charged by hotels, railways, airlines, and PayPal, if applicable. All penalties will be itemized.
Within 3 days before departure: no refund.
After the trip has commenced, we are unable to refund any amount for canceled services due to non-participation, early departure, late arrival, or missed days on tours.
For groups of more than 10 people: The terms of cancellation may vary from case to case. Please ask your travel advisor regarding the cancellation policy for your group.
Your driver will be arranged when you confirm with us. Then you can check the contact information of him before your departure.
Safe and comfortable
Our vehicles are licensed and registered by the Beijing tourism administration. Our drivers are required to be familiar with routes to tourist destinations, hotels, and restaurants.
As we update our tour vehicles every 4 years, currently the vehicle that you will be taking will be less than 2 years old. Our vehicles are equipped with GPS and traffic reporting software, which will enable the driver to foresee traffic jams, and attempt to avoid them. You will receive photos of the vehicle we will use.
Our vehicles are all insured with 50,000 RMB coverage for each seat.
Experienced, friendly and helpful
We are experienced in dealing with unforeseen circumstances such as lost luggage tracing, visa problems, etc. Our drivers are friendly, enthusiastic and are ready to help! Feel free to let us know if you need any help.
Locally-Based for Quick Quality Service
We are based in Beijing with more than 50 local staffs to solve your problems on the spot: